Privacy Policy

Privacy Policy

Effective Date: 2/4/2025

At The Sanctuary Holistic Healing Center, we are committed to not transferring your personal data to external organizations without your explicit consent, except as required by law.' This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including through phone calls, text messages, and our website.

1. Information We Collect

We are committed to not transferring your personal data to external organizations without your explicit consent, except as required by law.'

We may collect the following types of information:

• Personal information (e.g., name, phone number, email) provided when booking an appointment or contacting us.

• Communication data, including phone calls, text messages, and emails.

• Any additional information you choose to provide regarding your massage therapy needs.

2. How We Use Your Information

We use your information to:

• Provide and improve our massage therapy services.

• Communicate with you regarding appointments, promotions, or important updates.

• Respond to inquiries and customer service requests.

• Comply with legal obligations.

• Users may receive messages weekly or as needed based on their interactions with our services. Text HELP for assistance with scheduling our services.

3. Mobile Messaging & Data Privacy

• Message & Data Rates: By opting into our text messaging services, you acknowledge that message and data rates may apply per your mobile carrier's terms.

• Opt-In Privacy: Your mobile opt-in will not be shared with third parties for marketing purposes.

• Data Security: We maintain strict security measures to protect your data from unauthorized access, disclosure, or misuse.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• If required by law or to comply with legal processes.

• If necessary to protect our rights, safety, or property.

• If you provide explicit consent for a specific disclosure.

5. Your Rights & Choices

• You may opt out of receiving text messages at any time by replying “STOP.”

• You can request to review, update, or delete your personal information by contacting us at (925)472-0828 or emailing kristin@pleasanthillsanctuary.com 

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services after updates constitutes acceptance of the revised policy.

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